RETURN & SHIPPING POLICY

3. Return & Shipping Policy

Return & Shipping Policy – Red Home

Shipping

  • We process orders within 2–5 business days.

  • Delivery times vary by location, typically 5–15 business days.

  • You will receive a tracking number once your order has been shipped.

Returns

  • We accept returns within 14 days of delivery for unused and undamaged items in their original packaging.

  • To request a return, contact us at [tuo indirizzo email] with your order number and reason for return.

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds
Refunds will be processed once the returned item is received and inspected. Refunds are issued to the original payment method.

Damaged or Defective Items
If you receive a damaged or defective item, contact us within 48 hours of delivery with photos of the product and packaging.